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Privacy Policy

Privacy Policy

Effective Date: 2025/1/1

Welcome to Jester3D. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services. It also outlines your rights under the General Data Protection Regulation (GDPR) and other applicable privacy laws.

1. Who We Are

Jester3D is a visual content generation software developed by experts in marketing and CGI technology. Our website address is: www.jester3d.com. If you have any questions about this policy or your personal data, you can contact us at:

Email: [email protected]

Address: Suite 715, Chang Ping Road 68, Shanghai, 200041, China

2. What Personal Data We Collect

a) Information You Provide Directly

  • Contact Form: When you fill out our contact form, we collect your name, email address, company name, industry, and any message you submit.
  • Communication Data: If you contact us directly via email or phone, we may collect additional information related to your inquiry.

b) Automatically Collected Data

When you visit our website, we automatically collect certain data to improve user experience:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking technologies (see section 6)

3. How We Use Your Personal Data

We use your data for the following purposes:

  • To respond to your inquiries and provide customer support.
  • To process demo requests or other services you engage with.
  • To improve our website functionality, user experience, and services.
  • To send you updates or marketing materials (only if you have consented).
  • To comply with legal obligations and safeguard against fraud.

4. Legal Basis for Processing Personal Data (GDPR)

We process your personal data under the following legal bases:

  • Consent: When you submit data via our contact form or subscribe to communications.
  • Contractual necessity: To fulfill any requests or agreements made with you.
  • Legitimate interests: To improve our services and maintain security.
  • Legal obligation: To comply with applicable laws and regulations.

5. How We Share Your Data

We do not sell your personal data. We may share your data with:

  • Service providers who assist with website hosting, analytics, and communication tools, under strict data processing agreements.
  • Legal authorities if required by law or to protect our legal rights.
  • Business partners if you explicitly consent to sharing for collaborative projects.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and collect analytical data.

  • Essential cookies: Necessary for site functionality.
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
  • Marketing cookies: Used for targeted advertising if applicable.

You can control or disable cookies through your browser settings. For more information, refer to our Cookie Policy.

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Contact form submissions are stored for 2 years.
  • Analytics data is anonymized and retained for 5 years to improve our services.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights regarding your personal data:

  • Right to access: Request access to your personal data.
  • Right to rectification: Correct inaccurate or incomplete data.
  • Right to erasure: Request deletion of your data under certain conditions.
  • Right to restrict processing: Limit how your data is processed.
  • Right to data portability: Request your data in a machine-readable format.
  • Right to object: Object to processing based on legitimate interests or direct marketing.
  • Right to withdraw consent: Withdraw consent at any time if processing is based on consent.

To exercise any of these rights, please contact us at [email protected]

9. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These include:

  • Secure servers and encryption for data storage.
  • Access controls to limit data exposure to authorized personnel only.
  • Regular security audits and monitoring.

10. International Data Transfers

If your data is transferred outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal frameworks, to protect your data in compliance with GDPR.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page, with the effective date updated at the top.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

Email: [email protected]

Address: Suite 715, Chang Ping Road 68, Shanghai, 200041, China